Last Updated: [05/15/2015]

NeuroNurture respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our website, courses, community spaces, and related services.

1. What We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, and (if provided) billing or mailing address

  • Account Information: Login credentials, course history, support tickets, preferences

  • Payment Information: Processed securely through third-party payment processors (we do not store full payment details)

  • Technical Data: IP address, browser type, device identifiers, and usage patterns via cookies and analytics tools

  • User-Generated Content: Any information you voluntarily submit in forums, surveys, event chats, or community interactions

We only collect the minimum data necessary to deliver our services and improve your experience.

2. How We Use Your Information

We use your information to:

  • Deliver and manage course access

  • Communicate with you (transactional and educational emails)

  • Personalize your user experience

  • Provide customer support

  • Maintain safety within our community

  • Improve our content and platform functionality

  • Meet legal obligations and comply with applicable regulations

We will never sell your data or use it for purposes unrelated to the operation of NeuroNurture.

3. Email & Communication Preferences

When you register for a course, download a resource, or join our community, you may receive email updates related to NeuroNurture. These may include:

  • Enrollment confirmations or course updates

  • Event invitations or community news

  • Educational newsletters or resource announcements

You can unsubscribe at any time using the link at the bottom of any email. However, transactional emails (e.g., password resets or purchase confirmations) will still be sent as needed.

4. Community Safety & Sensitive Information

NeuroNurture is a trauma-informed platform. While we encourage connection, please use care when sharing personal details in community spaces. You are responsible for what you choose to share publicly.

We do not request or collect health records or diagnostic information. Any sensitive stories or experiences shared in community settings are voluntary and will not be used for marketing or research purposes.

5. Data Storage & Security

We use industry-standard security practices to protect your data. This includes secure hosting, encrypted data transmission (SSL), and limited access to administrative systems.

We retain your information only as long as necessary to fulfill the purpose it was collected for or as required by law.

6. Third-Party Services

We use trusted third-party tools to operate and improve NeuroNurture. These may include:

  • Payment processors (e.g., Stripe, PayPal)

  • Course platforms (e.g., Tutor LMS, WordPress)

  • Email services (e.g., MailerLite)

  • Community platforms (e.g., Circle.so or Discord)

These providers are required to protect your data and only use it for the services they offer to us. We do not control their individual privacy policies, and encourage you to review them if concerned.

7. Cookies & Analytics

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site. This may include:

  • Remembering your preferences

  • Tracking course progress

  • Analyzing web traffic for optimization

You can disable cookies through your browser settings, though some features may not work properly without them.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent or request data portability

  • Object to certain types of data processing

To make a request, contact us at info@neuronurture.network. We will respond within a reasonable timeframe.

9. Children’s Privacy

NeuroNurture is not intended for individuals under the age of 18. We do not knowingly collect or store data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Your continued use of the platform signifies your acceptance of these changes.

11. Contact

 

For questions, concerns, or data requests, please contact:
NeuroNurture
Email: info@neuronurture.network
Website: https://neuronurture.network